Legal

Privacy Policy

This policy explains what data Flikwash collects when you submit a commercial enquiry, how we use it, and the rights you have under UK GDPR.

Last updated: August 2026

1. Who we are

Flikwash is a UK trade distributor of automated car mat washing machinery, supplying forecourts, garages, MOT test centres and valeting hubs. For any privacy questions, contact us at trade@flikwash.com.

2. Data we collect

When you submit a commercial enquiry we collect:

  • Contact full name and corporate job title
  • Registered trading / business name
  • UK operational postcode for delivery and logistics
  • Number of active valeting or service bays
  • Machine model and preferred acquisition model
  • Site assessment booking date and time slot (if requested)
  • GDPR consent and optional marketing opt-in preferences

3. How we use your data

We use your data solely to:

  • Process and respond to your trade enquiry
  • Prepare a tailored UK trade quotation
  • Arrange an expert site assessment visit where requested
  • Send product updates and trade insights — only if you opt in

We do not sell or share your data with third parties for marketing purposes.

4. Legal basis

We process your enquiry data on the legal basis of taking steps at your request prior to entering into a contract (UK GDPR Article 6(1)(b)). Marketing communications are sent only on the basis of your explicit opt-in consent (Article 6(1)(a)), which you may withdraw at any time.

5. Data storage and security

Your enquiry is stored securely in our database and accessible only to authorised Flikwash trade desk staff. We retain enquiry records for the duration of any active commercial relationship and for a reasonable period thereafter to respond to queries and meet record-keeping obligations, after which they are deleted.

6. Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Withdraw marketing consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email trade@flikwash.com.

7. Contact

If you have any questions about this policy or how we handle your data, contact our trade desk at trade@flikwash.com.